Have you a question? You may find the answer here as we have compiled a list of our most frequently asked questions. If we havent answered your query below, please do not hesitate to contact us at firstname.lastname@example.org
Do you offer private parking?
Unfortunately, due to our location we are unable to offer private parking however parking on the seafront, on the sea side of the street, is free all year round. In addition you are able to park on the apartment side of the road overnight from 6pm until 10am. Parking is obviously more of a challenge in high season however people come and go from the seafront all day long so spaces do become available. If you are unable to find a parking space on your arrival you are allowed to park outside the apartment for a period of 10 minutes to unload your bags. If you are unable to find a parking space on the seafront then the nearest free parking can be found towards the top of Crescent Hill and around the Crescent area.
Are you dog friendly?
We love our four legged friends and Filey is a haven for dogs so they are more than welcome to stay at our apartment. We simply ask that they are not left in the apartment unattended and are kept off the furniture. There is a one off pet cleaning fee of £25 payable per stay - please note this is a one off additional cleaning fee and is not payable per pet! Please note that from 1 May to 30 September each year there is a dog ban in place on certain stretches of beach on the Yorkshire Coast. In Filey this ban is from the beach slipway near Coble Landing right along to Royal Parade. Signs will be displayed along the seafront for your further information. Do not fear though there are still miles of beach for your pooches to enjoy and nearby Cayton Bay is dog friendly all year round.
Do you provide bedding and bath linen?
Yes, on your arrival you will find the beds made up as you have requested and a selection of bath linen for your use. We ask that the bath linen is not removed from the property for use at the beach and therefore you may want to bring your own beach towels.
Do you have WIFI?
We know how important WIFI can be whether it's to keep the kids entertained or to research the local area and plan your holiday. We provide WIFI at the property free of charge, you will find the password in our welcome booklet.
Is the property suitable for less abled people?
The apartment is located on the first floor and there are 20 steps from the entrance hall to the front door. Within the property there are a further 4 steps into the kitchen area. For those who struggle with the stairs there is an entrance to the rear of the property with a path that goes behind the buildings and slopes down to the seafront.
Do you have a dishwasher/washing machine/freezer?
Yes to all - we know that these features are important for guests staying longer than a few nights, we also leave the relevant dishwasher, washing tablets for your use!